Streamline Your Elevator AMC Process with
Nexa Elevator Software To Make Customers Happy

Streamline Your Elevator AMC Process with Nexa Elevator Software To Make Customers Happy

June, 2021

Have you been stuck in a lift, or have you ever climbed the stairs from lobby to office because the lift was broke down? Well, this is only an instance of mechanical failure in need of regular maintenance and servicing. There could be over one causes why the elevator stopped:

  • The maintenance firm was unable to provision the elevator when the time was due
  • The maintenance agreement had finished, and the facility was delayed
  • There was no preventive maintenance done for that month
  • The construction management didn’t pay the repair company as scheduled

Explanations could be countless, but it all caused the problem caused to the tenants, visitors, and owners. This might be avoided if the annual maintenance contract was controlled rightly by the maintenance professional or if they have taken Nexa Software’s elevator maintenance software – NEeRP.

Streamline Your Elevator AMC Process with Nexa Elevator Software To Make Customers Happy

AMC process should be regularly executed on every type of equipment to reduce the possibility of it crashing. It is done while the elevator machine is functioning so that it doesn’t face failure unexpectedly. Its point is to curtail breakdowns and unnecessary depreciation. It also gives you a prospect to act together with the customers while the elevator functions to their satisfaction and build the assurance that you will assist when there is a need.

Planning AMC process without a lift, AMC ERP can be a good deal for the businesses functioning in the areas where the upkeeps are to be conceded out regularly and where the businesses have to serve many customers. A strong AMC customer support also enables organizations to gather information surrounding maintenance actions to convey on or enhance those actions and fix KPIs to function towards continuous services to the customers.

Know more about NEXA Elevator ERP(NEeRP)

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NEeRP is a complete elevator AMC ERP for maintenance that help our clients

  • To cut down the occurrence of problems with elevators and other equipment
  • To improve the trustworthiness of life and other mechanisms
  • To lessen the loss of manufacture or slowdown of jobs from equipment breakdowns
  • To help better protection, health, and eco-friendly situations for their workforce
  • To lessen machine stoppage, rework, and crash through better complete equipment state

If you’re a company that deals with Annual Maintenance contracts for your clients that regularly request checkups of their equipment and facilities, then NEeRP AMC software is only the right solution for you. Our elevator AMC software module has proven with service standards. It is sustained at higher levels as we systematize the tedious work of reminders and decision-making management once the agreement is entered in the software with the essential data.

Here is how Your Elevator ERP software module should make your customers happier

  • Offer solutions and services with an extended warranty period and implement regularity of maintenance
  • Whenever an AMC is signed with clients, they update the system with service timeline and product details; ERP then routinely computes precautionary maintenance calendar based on sale or date or agreement
  • Whenever the PM is due, the sales manager and support would get a notification
  • The clients will also send a message or email alerts for PM assistance. By undertaking this, you build customer reliability for your business
  • This automated elevator maintenance ERP system shapes dependence and assurance between the client and company parties and helps in increased customer retention
  • Elevator ERP will generate Tickets for AMC services and will directly send alerts to respective authorities

If you choose NEeRP, you don’t have to worry about any of these things. We have one of the best lift maintenance ERP software with functional AMC features. Integrated with our advanced automation includes Quotation management, accounting and customer management, reports, etc. You get a complete solution where you can handle pre-sale, orders, after-sales and inventory services. It simplifies your processes and provides you real-time insights on an intuitive dashboard. Connect with Nexa Software for our NEeRP demo of lift AMC module and maintenance services and prevail on assurance of a process-driven service provider.